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Please notice that we need two (2) business days notice to process your order before your delivery day. Cut off 4:00 pm

Please notice that we deliver to ground floor or upper floor only by elevator; for securirty and health reasons we DO NOT do stairs

Please notice that we deliver to ground floor or upper floor only by elevator; for securirty and health reasons we DO NOT do stairs

Delivery Area Schedule


Plan your snack day after your delivery day to avoid pressure in waiting for the snacks to arrive on time

We have a schedule of delivery days, which you can refer to and see when to expect your order through the week. 
We do not guarantee morning deliveries; your order will arrive during school hours. 
 
Mondays
: Maple, Woodbridge, Bolton, West Richmond Hill, Aurora, Newmarket, Holland Landing, Sharon, Keswick (ORDER BY 5PM THURSDAY)

Tuesdays: East Richmond Hill, Thornhill, Markham and Stouffville (ORDER BY 5PM FRIDAY)
Wednesdays: Toronto from Islington to Scarborough (ORDER BY 5PM MONDAY)
Thursdays: West of Islington, Etobicoke, Mississauga, Brampton and Oakville (ORDER BY 5PM TUESDAY)
Fridays: Other Regions

Please understand that we are a fast paced company and we do not deliver outside of your delivery area for a fee. Special deliveries for a fee were something we used to do but can’t keep up with anymore due to high demand. To avoid disappointment, make sure that you are placing your order 48 hours in advance (cut off is 5pm). Any orders placed outside of this time frame cannot be processed in time and we'll book your delivery for next deliver-day.

We deliver only to ground floor and buyer must notify School's staff about it. If your kitchen/freezer/storage for the delivery is located at ground level, great! If not, an elevator can be used. If elevator is not in place or out of service, our driver will drop off the delivery wherever the office will instruct to do so.

Our drivers are not responsible for cleaning up where the delivery will be stored (specially cold and frozen items); so please make sure that you have room to store your order BEFORE we arrive. If your freezer/fridge does not have enough space, driver will always notify a staff member whenever an unattended item needs refrigeration. 


Minimum order & Delivery fee
$5.00 delivery fee applies when your order is below $200.00 before tax

$10.00 delivery fee applies when your order is below $150.00 before tax

All Toronto area orders above $200 have FREE DELIVERY

Our minimum order is $100

A minimum order is required for deliveries outside of Toronto, please see details below

Far Away Deliveries (outside of GTA)

Far away deliveries will have a higher minimum order plus a delivery fee 
If you are in Bolton, Nobleton, Oakville, Schomberg, Mt Albert, Bradford, Holland Landing, Sharon, Queensville, a minimum order of $350 will apply, plus $20 shipping fee
As far as Georgetown, Caledon, Milton, Keswick, Gwillimbury, N/E of Stouffville and Pickering a minimum order of $400, plus $30 shipping fee
As far as Burlington, Ajax, Sutton, Orangeville, etc, a minimum order of $500, plus $40 shipping fee
As far as Hamilton, Stoney Creek, Cambridge, Guelph, Oshawa, etc, a minimum order of $750, plus $50 shipping fee                                                                                                                                                              

Please notice that our delivery works with School calendar

Delivery time

Your delivery time depends on:

Time drivers leave our warehouse
Number of orders to be delivered (average 20 orders)
The computerized delivery routing (which cannot be altered)
Traffic conditions (heavy traffic, accidents, rush hours, roadworks and detours means delays)
Weather conditions (rain, snow, storms, freezing rain, windy days = slower traffic)
Time consumed in each delivery (large deliveries take over 30 minutes)

This is why we hold from guessing your delivery time ... your order will arrive anytime  from 9am to 4pm 

Shortages

Make sure there is somebody checking your order upon delivery. Snack Centre is not responsible for shortages after delivery.

Parking
Customer must have FREE parking area available for our truck, parking on the street is NOT an option.

 We deliver on PA Days and have a next-day-delivery after Holidays


Cancelations 

Deliveries will be cancelled and re-scheduled due to extreme weather conditions!

Picking up: (minimum pick up: $100)

We are in and out all the time, therefore you must pick up by appointment

Minimum pick-up is $100 before tax 

Please call before coming to make sure we are going to be in.

When picking up frozen items, customers will be responsible of thawing ... bring your iceboxes !

Product claims: 

Customer will keep any damage product stored and wait for exchange or return (we need proof to claim to manufacturer) 
Claims and/or returns are accepted within 2 days after receiving order.


Tax

Schools should not be paying tax on Food and Beverages. Please register as a customer to prevent seeing tax on the online store (Invoice will be tax-free).

Payment:  

Customers commit to mail payments within a week after receiving orders

Disclaimer: due to the vast amount of data we deal with, there may be involuntary outdated data or errors in descriptions, prices and/or pictures. Any error on price will be updated upon invoicing with or without notification. For sensitive ingredients and/or nutritional information, we suggest customers to check direct from manufacturer's websites. Please notice stocks are up and down all the time; we depend 100% on manufacture's availability and shipping. Our company is not responsible for shortages from Manufacturers. We'll always try our best to accommodate your order.

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